Return & Exchange Policy

Refunds

We do not offer refunds. If your item is damaged or defective, please contact our customer care department at info@sensitiva.ca. Upon further review of your claim, we will replace your damaged or defective item.

Returns + Exchanges

Due to health concerns surrounding COVID-19, we are not accepting returns or exchanges at this time.

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If you have any further questions about our returns, refunds, and exchanges, please contact us at info@sensitiva.ca