Shipping Policy


Domestic Shipping

We offer domestic shipping within Canada only. We do not offer international shipping at this time.

 

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped, which will include a tracking number so you can track your package.

 Please note that order processing times are separate from the shipping times you see at checkout.

Note: potential delays due to COVID-19 or postal service disruptions are outside of our control.

 

Domestic Shipping + Estimates

Shipping charges for your order will be calculated and displayed at checkout, and are calculated based on weight.

We offer free shipping on order over $100.

 

Local Pickup

You can skip the shipping fees with free local pickup at our retail store located at 162 Cumberland St. (#50), Toronto, ON M5R 1A8.

In-store pickup is available every day of the week from 10am-8pm. An email will be sent when your order is ready for pickup. Please have your order confirmation email with you when you come to pickup.

If you prefer to meet us curbside for pickup, please call or email the store to make arrangements.

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If you have any further questions about our shipping policy, please contact us at info@sensitiva.ca

contact


162 Cumberland St. (Unit 50)
Toronto ON M5R 1A8
+1 416-519-0671

652 Queen St West
Toronto ON M6J 1E5
+1 416-519-2015

info@sensitiva.ca

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